We're here to help

Have a question about your account, profile, Premium membership, payment or another KalyanaSetu feature?

Our support team is here to help.

Customer support

Email: support@kalyanasetu.com

For faster assistance, please include your KalyanaSetu Profile ID and registered mobile number when relevant.

Please never send your password, OTP, UPI PIN, card PIN or other banking credentials by email.

Support hours

Monday to Saturday
9:30 AM – 6:30 PM IST
Excluding public holidays.

We aim to provide an initial response within 2 business days.

Some payment, moderation, privacy, security or account investigations may require additional time to resolve.

What can we help with?

You can contact us regarding:

Registration or login issues
OTP or password-reset assistance
Profile-related questions
Photo or privacy concerns
Interests and messaging
Premium membership
Payment or refund issues
Reporting suspicious profiles
Account deactivation or reactivation
Privacy requests
Community Partner queries
Technical problems
Feedback and suggestions
Success stories

For common questions, please visit our Help & FAQs before contacting support.

Report a safety concern

If you encounter a suspicious profile, scam attempt, harassment, inappropriate content or other misuse, please use the Report option available on the member's profile where possible.

You may also contact: support@kalyanasetu.com

If you believe you are facing an immediate safety risk or have been the victim of a crime, contact the appropriate law-enforcement authority.

Privacy or grievance requests

For privacy-related questions, account-data requests or grievances, contact: support@kalyanasetu.com

A dedicated Grievance Officer's details will be published in accordance with applicable requirements.

KalyanaSetu